Store Policy

What is your shipping policy?


Shipping delays of 5-7 business days for Ground deliveries. Local deliveries are free for the purchase of $18.00 or more. On site pickup is available as well on select days.




What is your return policy?


If you are dissatisfied for any reason with your order from ELITECLEANNATURALPRODUCTS.COM, we will gladly make an exchange or refund your money on any unused items within 15 days of your original receipt. Simply return the unused item(s) to us, specifying whether you'd like an exchange or refund. We will promptly reship or refund your credit card. All sales or final on our limited-edition and discounted products. For items purchased in stores, please contact the store where the purchase was made to review their refund policy.




How do I request a refund?


To obtain a refund for the Elite Clean Natural Products items you purchased online send an email to customerservice@elitecleannaturalproducts.com with your refund request for a refund or exchange within 15 days of your original purchase. All sales or final on our limited-edition and discounted products. If you are returning products, a refund credit will be applied to your credit card within 5-7 business days upon the receipt of the returned products. If you are not returning products, the credit will be applied within 3-5 business days after your request is approved by our Customer Service Department. However, it may take up to 10 business days for the credit to appear on your credit card.




How do I contact Customer Service?


Customer service can be reached via email at customerservice@elitecleannaturalproducts.com




Can I place a bulk order?


Commercial and bulk orders are also available, please email ______ for a price list.





 
 

Cleaning Tips & Tricks

Scrub your toilet clean

Apply an Elite Clean Natural Products Multipurpose Degreaser and let it sit for up to five minutes before scrubbing with a stiff-bristled toilet brush. Then wipe down the toilet seat and handle. The goal? A sparkling white bowl and germ-free toilet seat.

 

Restore your shower pressure

Unclog your shower head by mixing equal parts Elite Clean Natural Products Glass Cleaner and water, then pour into a plastic bag. Tie the bag around the showerhead to immerse the holes in the solution and secure with a twist tie. Let it soak for up to an hour, then remove and wipe away the loosened deposits.

 

Freshen the shower curtain

To banish moldy spots, throw plastic or vinyl curtains in the washing machine with a little Elite Clean Natural Products Multipurpose Degreaser. Add two to three bath towels for extra cleaning agitation, then hang it to dry or put in the dryer on low heat or fluff only. To keep it fresher longer, stretch the curtain out after each shower to help moisture dissipate.